How Safe Is Your Data at Jay 77 — Privacy Policy

1 Introduction

Jay 77 is an international online gaming and Sports Betting platform. We believe that every user's right to privacy is fundamental. This privacy policy is designed to give you a clear picture of what data we collect, where we store it, and why.

Jay 77's privacy policy is built in accordance with international data protection standards and applicable local laws. We never sell your information or share it with unauthorized third parties — this commitment is central to how Jay 77 operates.

This policy is written in plain language so that users in Bangladesh can easily understand it. We have made every effort to present everything clearly, without confusing legal jargon.

2 What Data We Collect

Jay 77 only collects information that is necessary to deliver our services and maintain security. A detailed breakdown is provided below:

Personal Identity Information:

• Full name & date of birth
• Email address & mobile number
• Current & Permanent Address
• National ID (NID) or Passport Number (for KYC verification)

Financial Information:

• BKash, Nagad, or Rocket account number (for transactions only)
• Deposit & Withdrawal History
• Basic Bank Account Details (where required)

Technical Information:

• IP Address & Device ID
• Browser Type & Operating System
• Login Time & Session Data
• Cookies & Local Storage Data

Usage Data:

• Betting History & Gaming Patterns
• Time spent on the platform and pages visited
• Customer Support Interaction Records

3 Purpose of Data Collection

Jay 77 uses your data only for specific, legitimate purposes. Each purpose is clearly outlined below:

Jay 77 never sells your information to third parties for marketing purposes. If we ever need to use your data for a new purpose, you will be notified in advance and separate consent will be obtained where required.

4 Cookies & Tracking Technologies

Jay 77's website and app use cookies and similar tracking technologies to enhance your experience and maintain platform security.

Types of cookies we use:

• Essential Cookies: Maintaining login sessions and storing security tokens — the platform cannot function without these.
• Functional Cookies: Remembers your preferred language, theme, or gaming settings.
• Analytics Cookies: Used to understand which pages are most visited and where issues occur. This data is completely anonymous.
• Security Cookies: Used to detect fraud and bot activity.

5 Data Sharing Policy

Jay 77 never sells your personal data. However, limited information may be shared with trusted parties in specific circumstances:

When Your Information May Be Shared:

• Payment Processors: Payment gateways such as bKash and Nagad receive only the minimum information necessary to process transactions.
• KYC Provider: Only the documents necessary for identity verification are shared with authorized third parties.
• Legal Authorities: We may be required to disclose information in compliance with a court order or a lawful request from a regulatory authority.
• Technology Partners: Technology providers that support platform operations may process limited data under strict confidentiality agreements.
• Fraud Prevention Agencies: Certain information may be shared for verification against industry-wide fraud databases.

6 Data Retention & Periods

Jay 77 does not retain your data longer than necessary. Each category of information has a defined retention period:

• Account Information: For the duration your account is active and up to 5 years after closure.
• Transaction Records: Retention for a minimum of 5 years is mandatory under financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Log Files & Technical Data: Typically 90 days; longer for security investigations.
• Customer Support Conversations: 2 years after the issue is resolved.

Once the retention period expires, your data is securely deleted or anonymised so you can no longer be identified in any way.

7 Security Measures

Jay 77 uses industry-leading technology to keep your data secure. Our security framework provides protection across multiple layers:

• SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL.
• AES-256 Storage Encryption: Sensitive data stored on our servers is protected with the highest standard of encryption available.
• Two-Factor Authentication (2FA): An additional verification layer for login and critical account activities.
• Firewall & DDoS Protection: Prevention of cyber attacks at the server level.
• Regular Security Audits: Regular audits conducted by independent security experts.
• Staff Training: Staff with access to data undergo strict confidentiality training.

8 Your Rights

Every user registered on the Jay 77 platform has the following rights regarding their personal data:

• Right to Access Data: You can request to know what information we hold about you.
• Right to Rectification: You may request that incorrect or outdated information be updated.
• Right to Erasure: You may request deletion of data that is no longer necessary, beyond what is required by law.
• Right to Restrict Processing: You may request that we stop using your information for specific purposes.
• Data Portability: You may request a copy of your data in a commonly used, machine-readable format.
• Marketing Opt-Out: You can opt out of promotional emails or messages at any time.

9 Protection of Minors' Data

Jay 77 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

Age is verified during registration, and if there is any doubt, it is re-verified through KYC documents. If an underage account is identified, it will be closed immediately and any collected data will be securely deleted.

If you believe your child has created an account on Jay 77, please contact us immediately.

10 Privacy Policy Updates

Jay 77 may update this Privacy Policy as needed. In the event of changes:

• For minor changes, only the "Last Updated" date at the top of the page will be revised.
• Advance notice will be sent to your registered email for any major changes.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay informed of any updates.

11 Contact

For any questions, complaints, or requests regarding our Privacy Policy, please contact us directly:

• Email: support@jay77.click
• Help Center: Help Center Page
• Response time: within 24–72 hours